4 Nov 2021 | Windward Software
Year-End Procedure
This Windward Webinar was mainly focused on discussing year-end procedures within Windward System Five. Explore the importance of counting inventory, adding or receiving new stock, closing all sales, printing the inventory valuation reports, backing up data, advancing the financial year, checking inventory value, sending reports to accountants, and final adjustments.
- Ivory, the moderator, introduced the webinar and encouraged the attendees to submit any questions.
- Eugene, a software specialist with Windward software, discussed the recommended year-end process, focusing on routines and recommended reports to run every year end.
- Eugene recommended counting inventory days or weeks prior to year-end.
- He also stressed the need to print the Inventory Value Report on the last business day of the financial year and to secure a backup of data.
- The speaker advised setting up the next financial year in the system to continue selling and processing transactions.
- He emphasized the importance of keeping up to date with daily work, such as creating invoices and bills.
- Eugene explained the difference between inventory value and inventory ledger and how to ensure they match.
- He recommended sending reports to the accountant and making final adjustments based on the accountant's calculations.
- The speaker discussed the concept of minimum book month and how to set it up in the system to prevent users from editing transactions posted prior to the set minimum book month.
- Ivory and Eugene answered several questions about the use of the software, the importance of creating backups, and common mistakes new users make.
0:04
Hello, good afternoon, everybody.
0:07
Thank you for joining our winward webinar for today. My name is Ivory, and I will be your moderator for today's presentation.
0:15
At the end of the presentation, we will take some questions you have. You'll want to enter them into the question box. Make sure that they are detailed and specific just in case. It's a question coming from something that we go over from the start of the presentations, and that will make sure that we know exactly what you're talking about.
0:35
Any questions that we can't answer today, we can answer them offline afterwards or you can e-mail support at woodward's software dot com and support can help you out with any questions you have. And also, now, you can access past webinar presentations on our website.
0:53
All the presentations are there at, went to WWW dot winward software dot com slash webinars.
1:01
Everything is there.
1:03
Today's presentation, we're going to be discussing year-end procedures and our speaker today is Eugene and he's been a software Specialist with Windward software for over three years now so, let's get started. Take it away, Eugene.
1:20
Thank you, Ivory. And hi, everyone. Again, my name is Eugene, and I will be your presenter for today's webinar.
1:27
So we will be talking about the ear and procedures.
1:34
So this webinar, again, will provide an overview of our recommended year end process with a focus on routines and recommended reports to run every year end.
1:46
So first recommended procedure is to count your inventory. But before that, before I start with the recommended procedures. So, again, year ends do not really happen on the last day of your financial year.
1:57
So you have to wait for your bank statements, and last supplier bills to come.
2:03
So, after posting all transactions, you are aware of, you will send the information to your accountant and wait for the depreciation, tax planning, and other adjusting entries to be returned to you.
2:17
By the time you've completed your year end, it would probably be months later.
2:23
So, system five allows you to post into previous financial year and reprint all your accounting reports for a prior period.
2:31
So, for example, your year end, your year ended last May, 31st of 2021.
2:38
So you can still reprint the balance sheet, the income and expense statement, the aged AP in our report from May 2021. So, some accounting software, our systems will allow you to reprint balance sheet and income and expense report, but take note that only few only very few can allow you to reprint the aged AR and AP report to support a prior period in time.
3:02
So even if you have bills that are now paid, system five will report on the actual status of each customer or supplier for previous dates you will specify.
3:15
However, when it comes to inventory, it's a bit more complicated.
3:19
So, you have to print the Inventory Value Report on the last business day of your financial year.
3:26
So, that is also given that you have received all the stock and entered all the sales for the day, So this is the most accurate report that you can get for the inventory of value, or your year end.
3:38
So, once you have printed the inventory value report, you can then advance to the financial year and continue selling.
3:47
So, again, going back to the recommended procedures, first one is count inventory.
3:53
So, you count your inventory days or weeks prior to your year end, so you have to adjust the quantities, recommended the check, Yeah, you can you need to adjust the quantities, and we recommend you to check one subcategory per day, so this is just to prevent you from doing too much work on the last day of the year.
4:15
So, if your inventory processes are done properly, so that means you've done your inventory procedures correctly, like you've really reconciled to everything.
4:25
So, all you need to do during your year and it's just to print the reports.
4:30
So, you may check our inventory reconciliation article, our solution in the Windward Support portal or if you have access to the Windward Wiki or Winward Learning Academy, we also have some resources there that you can access.
4:44
So, second is add or receive the new stock that has arrived.
4:49
So, you need to make sure that all your inventory that came in are entered and received into stock.
4:57
So, meaning all P O S must be received, if they're really, you know, supposed to be received already.
5:03
So, number three, close, all the sales.
5:07
So, this is to ensure that all sold items are taken out of inventory.
5:13
So, taken out of stock before you print your inventory report.
5:18
Fourth, is print the inventory evaluation reports, so you need to print the reports that will tell you how much inventory you have in on hand.
5:28
So, these are in stock items, so you can print a detailed inventory list, So we have a stock and landed value report that can help you.
5:41
So it has all the list of inventory items or just a summary of are just a summary by subcategory.
5:49
So I can show you where to find that report. So let me just try to go to my demo first.
5:57
So, in System five, you have your inventory and purchases, Inventory Reports, and if you click on Print Inventory Reports, you have their stock landed value.
6:11
So this is a redesigned report that you can just run. So, and here, I don't have any filters, so this is going to run for all categories, no, supplier or brand specific, no, any other filters.
6:23
And then, you can, you know, decide to change the defaults here. It's up to you, but, for this one, I'm just going to hit View.
6:32
So, here, you will see all your inventory items, the part number category description, the financial quantity. It's landed a profit land, prices, and the total.
6:46
So, also, apart from this one, you can run your inventory report, I mean, inventory value report, which can be found also under the inventory reports. So here, there are lots of report settings that you can enable or disable. It depends on how you need the report to be, so you can be as detailed as possible.
7:07
So just click the appropriate boxes, and then if you have departments, you can choose All Departments.
7:14
Right. Now, this is currently selecting all the categories, but you can be Category Specific, if you want, by Batch.
7:21
So here, I'm just going to load there so that you can see how it looks.
7:24
So, again, Inventory Value Report should be run at the end of your financial year, because that's going to be the most accurate report that you can get for the inventory value.
7:36
So in here, you can see that it listed all my inventory By category.
7:45
And at the bottom, it will give you the total value for your inventory, your financial stock value, the available stock value, and the quantities.
7:57
So, again, this needs to be printed or generated at the end of your year end.
8:01
So, some of you might be wondering about the Backdated Inventory Value, Because we have encountered a lot of questions about this one, when they were trying to generate their inventory inventory value report.
8:13
So, there are some people, who missed the running of the inventory value, at the end of their year. So, the tendency is that they would go here, due to backdated inventory value.
8:26
So, this is not a very accurate result, I mean accurate report rather.
8:32
So, we would not recommend this for accounting purposes, because backdated inventory could be affected by any adjustments that happened along the way.
8:42
So that's why you will get inconsistencies in the report.
8:45
So, you need to really use the Indian Torry value at the end of your year end.
8:56
So yep, apart from that one, you also need to make sure that you assess your open work orders or lay waste, as they contain work orders, ARR, inventory, items that are reserved for work orders.
9:13
So these are stocks that didn't really leave your inventory, so they were still being considered as stocks that you have in possession.
9:24
So to find that, you can go to let me see kier.
9:30
So under accounts receivable, you have your AR reports and then you have your list open work orders in Laos.
9:39
So for this example, I'm going to run this for this year.
9:43
and you have the option to choose Work Orders.
9:46
Or if you want to include Laos, you can also do so.
9:50
And then, again, you can be specific with your options.
9:52
So you can do item detail and all departments depends.
9:57
Right? For this example, I'm just gonna focus on work orders. I'm gonna run this.
10:03
Alright, so here, it will list all the work or is that you have on the system.
10:08
So, you need to assess if those work orders should be flipped to a are already, especially if they are all.
10:15
I mean, the items in the work order are all delivered to the customer and the work order is already paid in full. So, you need to flip that to an AOR. So, to complete the transaction.
10:27
But, if not, yeah, you can leave them as a work order.
10:30
So, here, you can select work orders and then you can convert them to AR.
10:36
So, again, you need to assess and make sure that valid work orders, stay as work orders, and fully paid and fully delivered items.
10:47
Needs to be flipped to AR, so that they leave your inventory.
10:53
So going back here, so fifth is oh, sorry, Fifth is backup data.
11:00
So this is one of the most important steps or important procedures that you need to do, especially during year end.
11:07
So you need to secure a backup of your data so that if in case you missed something, you can check the backup.
11:14
So, just like what I said earlier, about the Inventory Value Report that you need to run at the end of your year.
11:23
So, if you missed that, and then you have secured your backup, so you cannot revert back to your backup and run the inventory value.
11:33
So that's why backups are really important.
11:36
And then for cloud customers, even though we secure backups on a daily basis, I would still suggest you secure your own separate backup.
11:48
So with that, if in case something goes wrong or you've missed something, you can just, you know, go ahead and, you know, pull up your backup, and then do, but whatever you've missed, and run reports that you know that you need.
12:03
All right, So that's where the backup.
12:05
And then for the next one, we have Advanced Financial Year.
12:09
So this is when you set up the next financial year, so that you can continue selling and input transactions.
12:17
So if your financial year setup is not yet defined for your next financial year, the tendency is that the system won't allow you to do any transactions, so you will be restricted.
12:29
So, just to show you where to find the setting for Advancing financial year.
12:35
Yeah, I'm just going to show you where to find it. So it's under Setup, Tools.
12:40
Setup Wizard.
12:48
Alright, and then General Accounting.
12:51
And then you have your financial years.
12:54
So here you can see that I have already defined my next financial year.
12:58
So that means that I'm good to go, yeah, with creating transactions for the next year.
13:06
So you need to make sure that your financial years are correctly set up.
13:12
So, that's for the advanced financial year.
13:16
So next is keep working and do not get behind.
13:21
So, it's important to keep up to date on your daily and all your daily work, such as creating invoices and bills.
13:29
So for the bills, bills that are for inventory received in previous years, should be posted back into the previous years.
13:39
And if you have bills for inventory received in the new financial year, so they should be posted into the new year.
13:48
And then you need to also write off bad debt.
13:51
Reconcile your bank, and do all the other things needed for the, for the end of the previous year.
13:59
Next one is, check the Inventory Value. So I have discussed this earlier.
14:03
So once you have all the bills for inventory receipt in the previous year, and then you need to, you then print the balance sheet and compare the inventory leger to the inventory value, and their values should match. So that's ideally the ideal, ideal speaking.
14:23
So, yeah. What's the difference between inventory value and inventory leger?
14:27
So some of you might be confused about that one.
14:30
So just to give you an example, so here's my demo, so when you say inventory leger, it is referring to your inventory leger, that can be found in your balance sheet.
14:43
So, usually, it's your 1200, Leger number.
14:49
So here's my inventory Leger, and then for the inventory value, so that is different.
14:56
So, it is what the system thinks that you have.
15:00
So, inventory value, again, can be found under inventory reports.
15:05
So here's my inventory value.
15:11
So, inventory value is do, if you have adjustments, are manual stock adjustment, but are not supported with journal entries, so they could cause a mismatch between your inventory value and inventory ledger.
15:24
So that is why it's very important that you create bills from your purchase orders, because whenever you receive items from your purchase order, the system already increased your inventory value. But if you miss creating the bill for it, you know, for that P O, that will cause you to have a mismatch between your inventory value and leger.
15:45
But if you were able to create all necessary bills for all the ... that you receive.
15:51
and then you do not do any manual stacker jets adjustments, or if in case you do have mental stuck adjustments, you need to support that the with appropriate journal entry.
16:01
To fill in the inventory leger so that your inventory value and ledger will match. So in my demo, let's see if I'm balanced.
16:09
So this is my inventory value.
16:12
So you can see here, I have 3, 3, 1, 2, 5, 6, I mean, 25, 8.6.
16:18
But in my Balance sheet, I only have 10000, so that means I'm not doing my inventory correctly.
16:25
So you need to assess and review your process and make sure that, you know, you fixed issue. So it's either you've missed grading bills or missed grading the adjusting journal entries. So again, we have a separate or yeah, we have separate webinar in the past that you can review for inventory constellation or you can access our resources online.
16:47
So we have the Wiki page, when we're Learning Academy, and if in case you need some assistance, you can call support so that we can help you track what cost your discrepancy between these two values.
16:58
So next one is, Let's see.
17:02
So next one is print and check the balance sheet.
17:11
So make sure that there is no proof. So some of you guys might be already familiar with this. So make sure that there's no proof amount at the bottom of the report.
17:22
So again, if I pull up my demo, my balance sheet here has no proof.
17:30
So some of you guys might notice that additional line at the bottom shows a proof with an amount. So that means that there's something wrong that needs to be fixed.
17:41
So, proof by the way is the difference between the assets, So this and the liabilities plus the equity.
17:54
So they, yes, they should be the same, so this should be equal to the sum of these two.
18:01
If there's a difference that then that will be your proof.
18:04
So, you can run your test proof to locate when the proof started, and then, from there, once you have the data, mean where, when it started, it will be easier for you to track the issues. But more, if you need more help, you know, further assistance about that, you can call support. So that we can help you out.
18:32
So, next one is print and check the income and expense report.
18:37
So, the total profit in the year to date should be equal to the current earnings on the balance sheet, But, if not, if it's not equal, you may have added some ledger's since the last time you created the report.
18:50
So, next one is sprint and check the aged AR report.
18:55
So, this will show you the total amount owed to you by your customers.
19:00
The total at the bottom of the report should match the value of the R in your Balance sheet.
19:06
So let's check my demo. Let's see if my AR is matching with my HDR.
19:11
So here's my Balance Sheet, and my AR is, let me see.
19:18
OK, there's my error, 10, 50, and I have 7, 750.26.
19:24
So if I run my H a R.
19:35
Alright.
19:36
So, by the way, you have, this report is, it depends on the way your system is set up. If you have deposits and work orders, you need to make sure that only the first box is ticked.
19:46
But if you But if you do not.
19:50
Yeah, but if you do not have a deposits on work orders leger, you need to leave the boxes as is.
19:56
So for this one, let me show you just a proof that I have a Deposit to Work Orders. So it's 2055. It's right there.
20:03
So, I'm making use of that. So I will make my settings just like this one. Only the first box is tick.
20:10
So you calculate.
20:11
Then, here, I got 7, 700.26, which matches my AR, so that means I'm good with my AR.
20:18
So if you have a mismatch, again, you can call support so that we can help you out, and, you know, help y'all trace what's causing the discrepancy and fix those issues.
20:27
So next one is the aged AP report. So, same thing. You need to make sure that your aged AP matches your AP ledger in your balance sheet.
20:41
So, discrepancies, again, needs to be traced.
20:45
And, again, you can call support for further assistance.
20:48
So number 13, send reports to your account.
20:51
And so you need to send your balance sheet, income, and expense report aged AR and AP reports.
20:58
Inventory Value Report, Basically, all reports that are needed by your accountant.
21:05
And then again.
21:07
Yeah, but just to let you know that you are able to export all reports in system five to Excel.
21:14
So to do that, you can just right click on the results page. And you have there an option to Export to Excel.
21:20
And then you can send to Excel spreadsheets, your accountant.
21:23
Number 14: Final adjustments.
21:25
So when your accountant is done, you will get a list of adjusting entries for depreciating some of your assets and other calculations that are important. So you need to grade these adjusting journal entries and post them to the last day of your previous financial year.
21:41
So whenever you do this backdating transactions, you need to make sure that your date matches your bachmann's, because there's a tendency that when you backdate the bookmark doesn't follow the new date. So you need to make sure that the book matches second.
21:57
So that is just also to prevent issues.
22:01
Alright, so that's for the recommended procedures, so next, closing minimum bachmann's.
22:08
So what is bachmann's bookman's is the accounting period to which the system post transactions, so minimum Book month.
22:18
This will prevent users from editing transactions posted prior to the Set Minimum Bachmann.
22:25
So, you can find minimum bachman's in this path here.
22:29
Many are navigator, setup tool, setup wizard, general accounting, and minimum bachmann's, so let me show you.
22:36
So, again, this is under setup tools, setup wizard.
22:47
And then General Accounting: Minimum Bachmann. So currently, I have my minimum bookman set to January of 2021.
22:54
So that means all the users are unable to edit and modify transactions from my last financial year, so December of 2020, backwards. So they're locked.
23:08
So you can, know, you can decide on whatever minimum book, but they can set this width.
23:14
So yeah, this is just to secure that.
23:16
None of your transactions, especially the ones from the previous years, will be edited, or deleted, or whatever, so they will stay secure, OK, so that's foreclosing the minimum bookmark.
23:29
So, OK, that ends our presentation, So now we are now. Yeah. We're now in our question and answer portion.
23:40
Excellent. Thank you so much, Eugene.
23:42
And there was a question earlier, but about how do you do A backup for what he called us for the cloud, which basically helped.
23:57
I've answered that one offline by doing some calling support specifically on the technical and cloud department.
24:08
They will be able to help you in how to do the back up if you're in cloud.
24:12
And at the same time, if there is a, also questions that ask, if they would be able to get a copy of this webinar via e-mail, yes, you will be. And also, you can access past webinar's at WWW dot winward software dot com slash webinars. That's the website. You can be able to access past webinars in there and also this webinar because this will be uploaded shortly after the presentation.
24:41
OK, Eugene, we have our first question here, is, Yes, will these slides be made available after the meeting?
24:53
Yes, Yes, Bob?
24:57
Yes, the slides. Basically, the PowerPoint presentation will be available, But the video of the presentation will be available after this webinar. It's going to be uploaded shortly, I guess. It's just, in less than 15 minutes, it should be available. So you can access them on the website. I've said earlier, at WWW dot woodward software dot com slash webinars.
25:21
And again, the next question, what can you do with an tagged POS untag POS? Alright, so, yeah.
25:33
Basically, you need to We tag them, especially if you have already been graded for those bios. So you need to revisit those fail. So you need to open the bell, edit and then you have a POC tab there. So you, you can put a checkmark beside the PO that should be tagged to that bill, so that will then, you know, link them together.
25:55
So, yeah. It's really important to know, to attach your ... to your bills, so you can run your bills n.p.o.
26:03
reconciliation, to have a lesson of, you know, those links, and then you can re link them.
26:10
And then moving forward, you need to make sure that whenever you create bills, especially or purchase orders, you need to always link them together.
26:19
I hope that answers the question.
26:26
OK, very well, Eugene again, Next question is, What are the most common mistakes new user you users makes on first year of year end?
26:39
process, Interesting question, well, I let me think.
26:48
Well, that actually depends.
26:49
There are lots of possible mistakes that they can do, But you just need to make sure that you lock your minimum bachmann's.
26:56
That's maybe one of the very important things that you need to do to make sure that, you know, users won't be able to accidentally edit or delete transactions from the previous year, because you need to make sure that all those transactions are secured to make sure that you set your minimum bachman's correctly.
27:17
Thank you, Eugene. And if I may add, also, from my experience, the common mistakes that you user make under first year end process is not creating a backup, because that's also very important, that you have a backup, just in case you wanted to make sure to pull up your inventory value, because our inventory value in the system is real time. So you cannot, if you're going to run that report after the year end, that's going to be the value, at the moment you run it.
27:47
So, backup is really important, but I thank you for that answer.
27:53
And another question is, There are from a different year end, oh, that is the this is a follow-up question on the previous one regarding the ..., and she said they are from different year end and prior to the current minimum book once mm, OK. So, just to let you know, when it comes to purchase orders. So, again, they are only affecting your inventory value, and then they're the specific, and then for the same thing, they're date specific. So, if you will relay them together, it won't hurt your numbers.
28:29
So, you can just go ahead and open the financial, I mean, the minimum bachmann's of the bill that you wanted to, really, the PO, so you can definitely do that. But still, I would suggest to create a backup just in case your numbers will change, because we don't know what's going to happen, but ideally it should not hurt because then again, they're already posted.
28:48
The bill is supposed to two, the date.
28:51
And then that should have already, you know, attitude, let your numbers during that time, so linking won't hurt, but then again, just secure it back up.
29:02
That's a very important thing, before doing so, yeah.
29:07
Then always say don't forget to lock again your minimum buchman.
29:11
Thank you Eugene.
29:13
And also, a follow-up question, what if some of those and tagged POs are very old, and we simply need to delete them?
29:25
Well, there's no way for us to meet those purchase orders because they play a vital role in contributing to your inventory value. And then you cannot just the ..., by the way, we cannot delete ..., especially if they're completed.
29:39
So what you can do for those old purchase orders, I would suggest you just create a bill a dummy bail. You can choose whatever ledger of your choice. You can do, maybe an expense account or maybe you can consult or accountant to create a dummy bail.
29:53
And then attach those all those old POs just for the sake of them being attached. But then again, you need to consult your accountant about that one.
30:02
And then, again, create a backup, sort of in case something, is not right, you can just report back to do it the way it was.
30:09
I hope that answers the question.
30:15
OK, another one yeah, I believe you can be able to show this one real quick, Eugene. She asked, How do you open up the minimum book once?
30:24
Oh, yeah, How, um yeah, it's just, again, as what I showed earlier, you need to make sure that you have full access to the system. Because if you don't, you won't be able to do this.
30:35
So, again, Manier Navigator, you have your setup tools, and then setup wizard, and then inside setup wizard, you have your general accounting.
30:42
So within that, you have your minimum bookman.
30:46
So here you can specify what month you would like to have open and whatever the previous month or the prior month.
30:55
From that month, they're locked.
30:58
So, for this one, January 2021, that's open, December, which is the previous month, is locked and backwards, hope that answers the question.
31:12
Another one, Eugene. It's a fall off, It goes to appeal. What do you mean when you can't delete appeal?
31:19
If you haven't received it and made an error, are you not supposed to delete it?
31:25
Oh, that's a different one. So, if you have ...
31:29
that are sent, but didn't receive at all, I would suggest you to complete those purchase orders and to do that, you need to receive at zero, So receiving zero won't add anything to your inventory. It will just complete the ..., so that means that, you know, the B of a cent, but you'd never received it.
31:46
I hope that answers the question.
31:51
And also, to add to add to that, if the PO is still, If you haven't sent it, obviously, you can always delete it anytime.
32:01
Oh, yeah, that's correct. Yeah. Bending PO, yeah, If the PO is has been sent, there's also an option for you to unscented and delete it.
32:10
But you should have an and supervisor override option, you should be able to do that, but make sure that none of the items from the PO has been received yet. It's if it's only active, or if it has, or has been sent, but nothing has been received yet. There is still an option for that, is to delete. But, again, it doesn't hurt if it's not been sent because it's not going to affect your inventory, if it hasn't been received yet.
32:36
The purpose is just to leave that whole P O then you still have the options. and also wonder. Other options that you just said is that you can receive them in zero quantity and it will not affect your inventory at all.
32:51
OK, and other questions: when you do minimum book month, is the month, is it the month of your year end, or the next one example, august's year, August 31st is the year end.
33:04
Well, it's actually your discretion. You have the option to decide whatever month you will put in your minimum bachmann's, because there are some businesses that they always practice, advancing their minimum book month.
33:19
But if you are the type of business that regularly does backdating transactions, so you can specify your kneaded month for you to still be able to backdate transactions.
33:31
But yeah, it's again, your discretion.
33:34
You can have it with a current month. You can also have it on the very first month of your financial year.
33:42
But, again, it really depends.
33:44
It's, it's your discretion, really? Yeah.
33:50
OK, another one, Eugene, if you haven't locked your previous year and accidentally open an old invoice, when it was close, it close to current here.
34:03
No.
34:05
Unless you change the date, I'm sorry, when you say close or you're afraid to flipping invoices because that's another thing, But if you're just opening the invoice and then closing it without doing anything else, like flipping or changing date's, then that's fine.
34:21
If you flip invoices like flipping it back to work order for linking back to our, that will log the dates.
34:28
When you flip them, you flip the work order, Change it to AR today. It will have today's date.
34:33
But you can always have the option to backdate that save, in case you need to backdate so you can back it.
34:39
I hope that answers the question.
34:45
OK, another one, If I change them and own Book Month, once you're in a submitted, can I go back in and change the Book month to post adjusting entries?
34:54
Yeah, you can definitely do that.
34:59
And another one, If, but then you would have the inventory in your talk.
35:06
I think this is something to do with the questions about deleting PO.
35:12
OK, jurist, purchase orders affect only if you receive items.
35:20
So it will affect the inventory value but if you're not receiving anything, it won't hurt anything on even your inventory value because none of the items are received.
35:30
So, yeah.
35:34
OK, so another question here.
35:36
How do you reconcile AR and AP balances from the balance sheet to the sub ledger's if they do not agree?
35:43
Yeah, so that is something that needs to be investigated it needs to be traced. So, it would require time, so I can really demonstrate gives my demo here, shows a matching matching figures.
35:55
So, if you need support or help for that, when you can call the regular support line, Senator the ticket, and then we will try to see what caused the discrepancy, or if it's really major, you can refer it to your account manager and avail our professional services so that our, our professional services team can do it for you.
36:20
That's right, and also, um, there's if you only wanted to know how to do a constellation for AP and AR that doesn't match from the balance sheet it or sub ledgers, There's also a past webinar that you can watch and how to do that. That would be very helpful for you, and knowing how to do a simple reconciliation. And if it's, if it's a big of an issue, you can always call support and ask for help.
36:42
Another one, Eugene, where can you find?
36:46
what can I find all the possible untag POs?
36:50
Again, I've mentioned that earlier, that you can run your bills and be a reconciliation.
36:56
So, you have the option there to have options there, depending on what you need to for, attack the OS, or just make sure that you're clicking the appropriate Options and, it should be able to list or, you know, generally less of those attack POs.
37:12
OK, thank you and another question, If you're land and causes wrong, how can you change it?
37:17
The system doesn't seem to allow it All right, I think that's something that you need to call in for support that's very specific now. Yeah. It's a very specific one.
37:28
Yeah, so I would suggest you to call support and.
37:33
Get further assistance.
37:35
That's right, OK, Um, the last three questions.
37:41
Our last two questions, if I advance here, N by accident, it can be moved back.
37:48
Correct. I think he, he already figured it out. But I think that's all for the questions. And again, Tiffany, I know that there's some gotta be some more clarity onto your questions that you wanted us to know. But I would suggest that you call support to get a specific answer to your questions.
38:12
Again, you can e-mail support at support.
38:16
We would software dot com, or you can call us right away, so you can get assessed assistance.
38:23
All right, and by the way, guys, again, we have We have resources available online.
38:27
So, here are the list of, Yeah, a website that you can go to.
38:33
So, we have our Help Center Customer Care Portal. We have the Word Learning Academy.
38:38
Then, also, again, as I've mentioned earlier, if you need, you know, really big of assistance that we have our professional services team. So, you can definitely those services, so just contact your Account Manager for the co-ordination.
38:52
And then, we also have Emergency support, so, and also our webinar archives.
38:59
So, I've already mentioned that earlier that you can go to when we're at software dot com slash webinars, so that you can access previews and future webinars.
39:10
So, they will all be there.
39:13
And, yeah, that's it.
39:16
OK, uh, thanks for that you, Eugene.
39:21
And if there's any other questions that you might remember, or you can be able to, uh, I'll pull up later after this presentation, please e-mail support at winward software dot com.
39:36
And, just a reminder that our past webinar, you can access them on the web, through the website, at WWW dot woodward's software dot com slash webinars.
39:48
And, also, we'd like to invite you for the next webinar presentation, which will be on November 18.
39:56
And, we will be discussing physical inventory, count, troubleshooting.
40:02
Again, that was, that is a very helpful webinar presentation for the most of you guys, who will be going to go through the year end, on the, by the end of this quarter.
40:16
And also, again, thank you so much, guys, for joining us.
40:22
And, thank you, Eugene, for giving us this presentation. And we will see you, again, everyone in two weeks.
40:28
I'm sorry.
40:30
Thank you, everyone.
40:31
Take care. Bye, Bye.
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